Why We're Investing in the Approved Customs Practitioner Standard

We've always believed that excellence in customs isn't just about moving goods across borders, it's about the people who make it happen. That's why we're proud to be an Approved Customs Practitioner (ACP) from the Chartered Institute of Export & International Trade.

Why This Matters to Us

As one of the UK's largest independent customs agencies, with over 140 customs practitioners on our team, we understand that our reputation is built on expertise. Every day, businesses trust us to navigate the complex landscape of customs regulations, compliance requirements, and international trade rules. That trust isn't something we take lightly.

The ACP standard represents recognition from the industry's leading professional body that an individual has met the highest expectations in customs practice. It's not just another certificate on the wall it's verification of real-world skills, up-to-date knowledge, and professional competence.

Good for Our People

Our customs practitioners are the backbone of everything we do. By supporting them in achieving ACP status, we're investing in their professional development and career progression. This standard gives them:

• Professional recognition that validates their expertise
• Enhanced credibility in an increasingly regulated industry
• Career advancement opportunities backed by respected industry credentials
• Continuous learning that keeps them at the forefront of customs practice.

When our people grow, we all grow.

Good for Our Clients

Ultimately, everything we do comes back to serving our clients effectively. When businesses rely on us for customs expertise, they need confidence that we know what we're doing. The ACP standard provides that assurance.

Our clients benefit from:

• Peace of mind knowing their customs are handled by verified professionals
• Reduced compliance risk through expert guidance
• Up-to-date advice from practitioners committed to continuous professional development
• A trusted partnership built on independently recognised expertise.

Good for Our Business

Having a team of Approved Customs Practitioners strengthens our position as a trusted partner in UK customs. It demonstrates our commitment to maintaining the highest professional standards and ensures we're equipped to handle the evolving challenges of international trade.

In a competitive marketplace, the ACP standard differentiates us. It shows prospective clients and partners that we're serious about excellence and that our expertise is independently verified by the Chartered Institute.

A Triple Win

The ACP standard is genuinely a win-win-win. It's good for our staff, good for us as a business, and good for the clients who depend on us to get customs right. In an industry where precision, knowledge, and trust are everything, investing in professional standards isn't optional, it's essential.

In the video, Rob explains why EORI his team stand to gain from becoming Approved Customs Practitioners.

The Approved Customs Practitioner standard is recognition from the Chartered Institute of Export & International Trade that an individual has met the highest industry expectations.

Watch Rob Hardy's Interview with the Chartered Institute of Export & International Trade