We are EORI (UK)

We are specialists in handling customs formalities to ensure you can focus on growing your business across international markets.

Our Story

In the wake of Brexit, the landscape of international trade was forever changed. It was estimated that 100 million declarations would be required and there wasn't enough capacity in the market to deal with this upsurge.

Recognising the need for efficient and comprehensive customs solutions, EORI (UK) Limited founded the Customs Clearance Consortium to provide end-to-end customs clearance, so the trader is never stranded at any point in the process.

Empowering Your International Business Growth

With our expertise and dedicated support, we are the leading specialists in handling customs formalities to ensure you can focus on growing your business across international markets.

The EORI team includes certified process advisors to: HMRC,  Members of Parliament, InterTradeIreland and Enterprise Ireland clients along with some of the leading retail and logistics brands in the UK and Europe.

streamlined-customs-solutions

Our vision, mission and values

Our Mission

To create the best customs and border solution, able to facilitate trade through integrated technology and cost-efficient process simplification.

With our expertise and dedicated support, we make it easy for you to obtain and manage your import and exports efficiently.

Creating time to create accuracy for Clients.

shutterstock_2495143773 (1)

Values

Excellence

Excellence

We are motivated by our customers' success and committed to making a meaningful impact. That's why we constantly strive to improve and exceed expectations.

Respect

Respect

Operating with professionalism and integrity to drive a culture of belonging and respect.
One Team

One Team

We celebrate our people and their contributions, taking time to reflect on our journey to appreciate just how remarkable our progress has been.
Innovation

Innovation

Pushing the boundaries of how things are done and seeking new and better ways of doing things.

Creating time to create accuracy for clients.

Unlike traditional customs agencies, we offer a holistic approach, ensuring your customs clearance journey is seamless from start to finish. Our founding principles centre around empowering traders like you, eliminating bottlenecks, and providing unwavering support every step of the way.

We are now one of the largest independent customs agencies in the UK providing custom clearance for large and small traders, logistics operators, and anybody who requires custom clearance which is pretty much anybody carrying goods across the frontier.

shutterstock_1921280666 (1)

AEO Certified Practitioners

 

We are proud to have an extensive team of experts and AOE Certified Practitioners alongside our cutting-edge technology to enable us to handle the surge of customs paperwork post-Brexit.

 

shutterstock_1492079414

Leadership Team

Our leadership team reflects a group of diverse skills with breadth and depth of experience across the company. Every member of our Senior Management team cares deeply about quality, equality and integrity.

Rob
Rob Hardy
CEO & Founder
Matt
Matt Jones
CFO
Gulab
Gulab Singh
CTO
Steff
Stefanie Rollins
COO
John
John Gibson
Head of Product Success
Paula
Paula Hill
Senior Ops Manager
Chris
Chris Thornton
Head of HR
Tracey
Tracey Palethorpe
Head of Marketing
Sarah
Sarah Hardy
COO (Interim)
Lex
Alexandra Townsley
Financial Controller
John L
John Lincoln
Senior Commercial Accountant
Paul
Paul Robertson
Customs Director
Hayley
Hayley Hirst
Executive Assistant

Our Accreditations

ISO 9001

ISO 9001 - Quality Management

ISO 9001 is the trusted quality management system standard that helps EORI (UK) monitor and continually improve the quality of our products and services.
ISO 27001

ISO 27001 - Information Security Management

ISO 27001 is the international standard for information security. It is recognised worldwide to indicate that your ISMS is aligned with information security best practices.
BIFA Associate Member

BIFA Associate Member

The British International Freight Association (BIFA) is the prime trade association for UK registered companies engaged in the international movement of freight by all modes of transport, air, road, rail and sea, and/or customs brokerage.
ACITA Member

ACITA Member

ACITA is the voice of International Trade in the UK, providing a focus and forum for traders and consultants involved in trading across borders.

Cold Chain Federation Member

Cold Chain Federation Member

Cold Chain Federation exists to represent businesses that run the temperature-controlled supply chain in the UK.

TRACE Third Party Management System

TRACE Third Party Management System

The successful completion of TRACE certification demonstrates our commitment to commercial transparency, allowing us to be the pre-vetted partners for multinational companies seeking to do business with suppliers, agents and consultants who share their commitment to commercial transparency.

chartered-ioe-logo

Chartered Institute of Export & International Trade

Membership of the Chartered IOE&IT ensures we continually keep up-to-date with trade management and export practices in the fast-moving world of international trade.

The Association of Freight Software Suppliers

The Association of Freight Software Suppliers

Proud to be a AFSS member who represents on the main HMRC Joint Customs Consultative Committee (JCCC) and plays an active role in numerous working groups.

Cyber Essentials Certified

Cyber Essentials Certified

Cyber Essentials is a Government-backed and industry-supported scheme that helps businesses protect themselves against the growing threat of cyber attacks and provides a clear statement of the controls we have in place to protect ourselves and customers.