Resetting your password

Before You Begin  

To reset your password, you will need:

• Your CABIE Portal username
• Access to the email account associated with your portal login

Please note:

• Your new password cannot be a password that has been used previously
  
  

How to Reset Your Password

Step 1: Open the Login Page

• Navigate to the CABIE Express Portal login page.
  
  

Step 2: Select “Forgotten your Password?”

• On the login screen, click: Forgotten your Password?
  
  

Step 3: Enter Your Username

• Enter your username into the password reset form.

• Once entered, click: Continue

Step 4: Check Your Email

• A password reset email will be sent to your registered email address.

• Open the email and follow the password reset link provided.
  
  

Step 5: Create a New Password 

• Enter a new password for your account. 

• Your new password: 

  • Must not have been used previously  

  • Should be secure and memorable  

Once submitted, your password will be updated. 

After Resetting Your Password

After successfully resetting your password:

• Return to the login page
• Sign in using your new password
  

Tips & Best Practices

• Use a strong password that is difficult to guess
• Avoid reusing old passwords
• Store passwords securely
• Ensure your email account is accessible before starting the reset process
• Your spam or junk email folder
• That the correct username was entered
• Your email inbox has available storage

Troubleshooting

I Have Not Received the Password Reset Email

• Check:

  • Your spam or junk email folder
  • That the correct username was entered
  • Your email inbox has available storage
    
    

The Password Reset Link Has Expired

Repeat the password reset process from the login page to generate a new email link.

My New Password Is Not Accepted

Ensure the password has not been used previously

 
If you require additional support with registration or portal access, please contact cabie@eori.uk.