Adding a user
Company admins can add additional users to their company account within the CABIE Portal. This allows team members to access the portal, submit loads, receive MRNs and customs documentation, and carry out their day-to-day responsibilities using their own login credentials.
Before You Begin
Please ensure you keep this internal, as users will be able to view all of the loads within your account.
To add a new user:
- You must have an Admin role assigned to your account.
- You will need:
- The new user’s email address
- A temporary password
- The appropriate user role
Available roles:
- Standard — General portal access for submitting and managing loads
- Super — Elevated permissions for advanced account management
How to Add a New User
Step 1: Open the Admin Menu
- From the top navigation bar, click Admin
Step 2: Select User Admin
- From the dropdown menu, click User Admin
- This will open the user management screen.
Step 3: Click “Add User”
- Select the Add User button to create a new account.
Step 4: Enter User Details
- Complete the required fields:
- Email Address
- Password
- User Role
- Choose the appropriate role:
- Standard
- Super
If you would like this user to have an 'Admin' role, then you must select 'Super' and then check the Account Admin checkbox.
Step 5: Save the User
- Once all details have been entered, save the new user.
- The user will then be able to log into the CABIE Portal using the credentials provided.
Tips & Best Practices
- Use a valid company email address for all users.
- Assign the Super role only to users who require elevated permissions.
- Encourage users to change their password after their first login.
- Regularly review active users to maintain account security.